Privacy Policy

    Effective date: 23 July 2026

    This Privacy Policy explains how ESTA Transformers (“ESTA”, “we”, “us” or “our”) collects, uses, stores and shares personal data when you visit estatransformers.com, contact us or submit a quotation or project request. We process personal data in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, other data protection laws such as the EU General Data Protection Regulation (GDPR).

    1. Data Controller

    ESTA Transformers
    Esenkent, Ebubekir Cad. Amir Sk. No: 1, Ümraniye / Istanbul, Türkiye
    Email: info@estatransformers.com
    Phone: +90 216 420 81 63

    2. Personal Data We Collect

    Depending on how you interact with us, we may collect:

    • identity and contact data, including your name, company, job title, email address, phone number and country;
    • enquiry and project data, including product requirements, project details, messages, technical specifications, drawings and other files you choose to submit;
    • business relationship data, including quotation, order, customer, supplier and communication records;
    • technical and usage data, including IP address, device and browser information, access times, referring pages, security logs and website interaction data; and
    • cookie and similar technology data, as described below.

    Please do not submit confidential, personal or third-party information that is not necessary for your request.

    3. How We Use Personal Data

    We may use personal data to:

    • respond to enquiries and evaluate technical or commercial requirements;
    • prepare, manage and follow up quotations, projects, orders and contracts;
    • communicate about our products, services and business relationship;
    • operate, maintain, secure and improve our website and information systems;
    • prevent fraud, misuse and security incidents;
    • comply with legal, regulatory, accounting and record-keeping obligations; and
    • establish, exercise or defend legal claims.

    4. Legal Bases

    We process personal data on one or more legal bases permitted by applicable law, including steps requested before entering into a contract, performance of a contract, compliance with legal obligations, establishment or protection of rights, our legitimate interests where these do not override fundamental rights and freedoms, and explicit consent where consent is legally required.

    5. Cookies and Website Technologies

    Our website may use cookies and similar technologies required for core functionality, security and user preferences. Where enabled, analytics or other non-essential technologies may also be used to understand website performance. You can manage cookies through your browser settings; disabling certain cookies may affect website functionality.

    6. Sharing and International Transfers

    We may share personal data only where necessary with authorised employees, hosting, email, IT, cybersecurity and website service providers, professional advisers, logistics or business partners involved in a requested project, and competent public authorities where required by law. Some service providers may process data outside Türkiye. Where an international transfer occurs, we apply the safeguards required by applicable data protection law.

    7. Retention

    We retain personal data only for as long as necessary for the relevant purpose and for applicable statutory, contractual, accounting, warranty, limitation and record-keeping periods. When retention is no longer required, data is deleted, destroyed or anonymised in accordance with applicable law.

    8. Security

    We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. No internet transmission or storage system can be guaranteed to be completely secure.

    9. Your Rights

    Under Article 11 of the KVKK, you may request information about whether and how your personal data is processed; learn the purpose of processing and recipients; request correction, deletion or destruction where the legal conditions are met; request notification of those actions to recipients; object to certain outcomes produced exclusively by automated processing; and claim compensation for damage caused by unlawful processing. If another data protection law applies to you, you may also have additional rights, such as restriction, objection or data portability.

    10. How to Exercise Your Rights

    You may send a privacy request to info@estatransformers.com or to the postal address above. Please include enough information for us to verify your identity and understand the request. We will respond within the time required by applicable law.

    11. External Links

    Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

    12. Children

    This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal data from children through the website.

    13. Updates to This Policy

    We may update this Privacy Policy to reflect changes in our processing activities, services or legal requirements. The effective date at the top of this page shows when it was last updated.

    14. Contact

    For questions about this Privacy Policy, contact info@estatransformers.com.